Privacy Policy

1 Introduction

PALIYA ASSOCIATES ("we," "us," or "our") is committed to protecting the privacy and confidentiality of all individuals who engage with our legal services or visit our website located in Jabalpur, Madhya Pradesh, India.

This Privacy Policy describes what personal information we collect, how we use it, with whom we share it, and what rights you have regarding your information. This Policy applies to:

Visitors to our website
Prospective and current clients who engage our legal services
Individuals who contact us through any channel (phone, email, WhatsApp, or contact form)

By using our website or services, you consent to the collection and use of information as described in this Policy.

2 Information We Collect

We collect different types of information depending on how you interact with us:

Personal Information (Provided by You)

Full name and contact details (phone, email, address)
Identity documents (as required for legal representation)
Case details, facts, and legal documents you share with us
Financial information for billing and payment purposes
Information submitted via our website contact form

Technical Information (Collected Automatically)

IP address and browser type
Pages visited and time spent on our website
Device type (desktop, mobile, tablet)
Referral source (how you found our website)

3 How We Use Your Information

We use the information collected for the following lawful purposes:

Legal Representation — To provide the legal services you have retained us for.

Communication — To respond to inquiries and provide case updates.

Billing — To process payments and generate invoices for services rendered.

Conflict Checks — To verify we have no conflicts of interest before representation.

Legal Compliance — To meet our obligations under applicable Indian laws.

Website Improvement — To understand usage patterns and improve our website.

4 Information Sharing & Disclosure

We do NOT sell, rent, or trade your personal information to any third party for commercial purposes.

We may share your information only in the following limited circumstances:

Courts & Tribunals: When required to file pleadings, appear in court, or comply with legal procedures on your behalf.
Co-Counsel: When we engage other advocates or experts with your consent and under strict confidentiality agreements.
Legal Obligation: When required by law, court order, or government authority under the laws of India.
With Your Consent: In any other case, only with your explicit written consent.

5 Cookies & Tracking

Our website uses minimal cookies to enhance your browsing experience:

Cookie Type	Purpose	Duration
Essential	Basic website functionality	Session
Analytics	Understanding website usage (anonymous)	12 months
Preferences	Remembering your language and settings	30 days

You can disable cookies through your browser settings. However, some website features may not function properly without them.

6 Data Security

We take the security of your personal information seriously and implement multiple layers of protection:

Encrypted communications and storage

Password-protected client files

Staff trained in data confidentiality

Secure physical office access controls

Restricted access on need-to-know basis

Regular security reviews and updates

While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7 Data Retention

We retain your personal information for as long as necessary to:

Provide our legal services and fulfil our engagement obligations.
Comply with legal requirements including tax laws, court records, and Bar Council regulations (typically 7 years after case closure).
Resolve disputes and enforce our legal agreements.

After the retention period, your data is securely destroyed or anonymized in accordance with applicable laws.

8 Your Rights

Under applicable Indian data protection laws, you have the following rights regarding your personal information:

Right to Access

You may request a copy of the personal information we hold about you.

Right to Correction

You may request correction of any inaccurate or incomplete personal data.

Right to Deletion

You may request deletion of your personal data, subject to our legal retention obligations.

Right to Object

You may object to the processing of your data for certain purposes such as marketing communications.

To exercise any of these rights, please contact us at vishwas.paliya@gmail.com. We will respond within 30 days.

9 Children's Privacy

Our legal services are intended for adults (18 years and above) or individuals represented by their legal guardians. We do not knowingly collect personal information from children under the age of 18 without verified parental or guardian consent.

In family law matters involving minors, all information is handled with the utmost sensitivity and care, and is used solely for the purpose of the legal proceedings.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

Update the "Last Updated" date at the top of this page.
Notify existing clients via email where required by law.
Post a notice on our website for a reasonable period.

We encourage you to review this Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the revised Policy.